Human Resources Management

Not all performance issues are created equal. Find out how to manage each situation to improve performance from your team.

Les organisations doivent trouver un équilibre entre assumer la responsabilité des activités quotidiennes, de routine et le besoin d'explorer de nouvelles possibilités de croissance et d'évolution continues.

In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.

C’est souvent difficile pour les gérants et superviseurs de discipliner les employés efficacement.

Providing performance feedback is an important part of a manager's job. Good performance feedback is critical in helping an organization achieve its objectives.

This Effective Performance Feedback online training course is designed for supervisors, managers and employees seeking to grow in a management role. This course will give you an understanding of the importance of performance feedback, outline the stages of a performance review, and provide with strategies for ensuring that your feedback is constructive and effective.

It is often difficult for managers and supervisors to make valid employment decisions. Employees may believe that a decision was unfair or biased.

This course provides information on conducting an effective workplace investigation and discusses the common methods of discipline that exist in the workplace today. You will learn how to conduct an investigation and apply an appropriate method of discipline.

This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person in order to move everyone forward.

If you own a business in Canada and you have employees, you need to know and comply with all of the applicable employment standards. This course will tell you what you should be aware of and where to find the laws and regulations that apply to you.

Ce cours enseigne les techniques efficaces d’encadrement et vous permet d’aider les employés à améliorer leur rendement au travail grâce à un sens plus clair des objectifs du rendement et une motivation renouvelée.

This Establishing Performance Goals and Expectations online training course is designed for employers looking to establish goals and expectations and employees wanting to meet those requirements. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to your goals and methods to help you review performance goals regularly.

Ce cours de formation en ligne Établissement des objectifs de rendement et attentes a été conçu pour les employeurs qui cherchent à établir des objectifs et des attentes et pour les employés qui veulent répondre à ces exigences. Ce cours vous donnera les outils et méthodes nécessaires afin d’établir de façon collaborative des critères de rendement spécifiques pour chaque employé. Nous vous fournirons des conseils pour vous aider à obtenir l'engagement requis pour atteindre vos objectifs et des méthodes qui faciliteront la révision des objectifs de rendement sur une base régulière.

What does it mean to act ethically? As employees, we need to know how to make good decisions when there is no rulebook to help.

A business without ethics is a business at risk. Learn how to develop and maintain an ethical culture in your organization.

Fournir de la rétroaction sur le rendement est une partie importante du rôle du gestionnaire. Une bonne rétroaction est essentielle pour aider une organisation à atteindre ses objectifs.

Ceci est un cours pratique qui vous aidera à vous préparer afin d'obtenir les résultats désirés. Vous apprendrez comment définir avec exactitude ce que vous recherchez chez un candidat.

In this module, you will learn how to define exactly what you are looking for in a job candidate, and be given checklists and discussion guides to ask the right questions and get relevant answers.

Une des tâches importantes de votre rôle de gestionnaire est de fournir un bon feedback sur le rendement.

This course provides an overview of Federal laws which cover employee leaves and accommodations, such as the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADAAA).

Si vous possédez une entreprise au Canada et avez des employés, vous devez connaître et respecter toutes les normes d'emploi en vigueur.

Using a 'cast of characters,' you will encounter the twists and turns all parties deal with as they navigate through various absences from work.

La différence entre une entreprise qui ne fait que survivre et une qui réussit réside dans l'énergie et l'engagement de ses effectifs. Une main d'œuvre motivée et dévouée est la formule d'un succès à long terme.

This course is designed to educate you about the critical elements of the performance appraisal process.

Performance Management: Performance Review provides learners with helpful strategies to improve their performance management skills, specifically those related to the Performance Review.

Ce cours de formation en ligne Principes de base du processus de travail a été conçu pour les employés, les superviseurs et les gestionnaires. Ce cours identifie les conditions à remplir pour fournir un travail de qualité, définit l’intégralité et l’étendue du processus, et examine les données d’entrée et de sortie.

This course covers topics such as: the importance of being aware of laws, focusing on applicant qualifications during interviews, recognizing and avoiding irrelevant questions, avoiding eliciting information, tips from the Equal Employment Opportunity Commission, and more.

Ce cours de formation en ligne Rétroaction efficace sur le rendement a été conçu pour les superviseurs, les gestionnaires et les employés qui aspirent à un poste de gestionnaire. Ce cours vous permettra de comprendre l’importance de la rétroaction sur le rendement. La rétroaction informelle sur le rendement se donne sur une base régulière. L’évaluation de rendement annuelle est, quant à elle, un processus plus officiel. Nous décrirons les étapes d'une évaluation du rendement et, enfin, nous vous fournirons des stratégies afin que la rétroaction donnée soit constructive et efficace.

This course offers strategies and tips for valuable preliminary work, and tools to prepare for the interviewer's questions. Key points will help you promote your best image and create a positive impression.

This course is a basic guide to meal breaks, rest breaks, wages and hours worked for supervisors in California. The goal of this course is to raise your awareness of this important area of employment law.

In this course, you will learn about U.S. laws relating to employee pay. We refer to these as 'wage and hour' laws because they cover the wages paid to employees for their hours worked; specifically, the correct amount of wages in exchange for what count as 'working hours' for which the company must pay its employees.

This Work Process Basics online training course is designed for employees, supervisors and managers. This course analyzes work as a process by identifying the requirements necessary to produce quality work, defining process flow and scope, and looking at inputs and outputs.