This Communicating at Work online training course is designed for CEO’s to front line employees. This course contains both interpersonal and organizational communications and provides a solid grounding for business ethics.
Le programme examine certains sujets clés tels que la communication efficace, la gestion du stress, l'estime de soi, les compétences des gestionnaires et le développement d'une saine culture en milieu de travail.
This Conflict Management online training course is designed for employers, managers, and supervisors. This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
This Coping with Change online training course is designed for all employees. Organizational change is unavoidable; companies need to pivot quickly and efficiently to remain competitive. However, the fear of the unknown can cause employees a lot of stress. By understanding the process of change and the typical responses to it, you will be able to use proven techniques and strategies to decrease the stress of change.
This Creating Valuable Customer Relationships online training course is designed for business owners, managers, and anyone else seeking information about creating valuable customer relationships. This course will help you discover the advantages to you and your customers of reaching out to each other and communicating openly.
This Identifying and Avoiding Burnout online training course is designed for anyone with stress. People face stress in a variety of ways. Many can handle it in most instances but there are sometimes when the stress causes you to burn out. This course can help you recognize and avoid burnout in your life. We'll show you how.
This course will teach you different methods of turning a goal into your own, ranging from understanding the nature of doubt, preventing sabotage by the subconscious, to adopting new types of positive behaviors such as role playing.
This Individual Listening Skills online training course is designed for all employees. This course is designed to help participants improve their listening through increased awareness of their personal listening styles and practical exercises to develop their listening skills.
This course will teach you how to use a priority process to achieve meaningful personal and career goals. It also provides numerous techniques and tips that will make priority management a key to successful accomplishments.
This Individual Productivity Enhancement online training course is designed for everyone. This course teaches time and task management skills that will make you more valuable to your company and more productive in your personal life. Being busy is not the same as being productive. In fact, the most productive people often appear to work almost effortlessly. They use precious moments to accomplish valuable tasks. They avoid unproductive busywork – channeling efforts to tasks that produce the best results. Productivity soars when people get the most impact from their time and effort. To maximize productivity, you must know the underlying value of the tasks you do. Defining your value system allows you to do this.
L'intelligence émotionnelle est définie comme la capacité de reconnaître et de gérer les émotions, tant en nous-mêmes que chez les autres. Beaucoup de gens croient que l'IE est aussi importante que le QI comme indicateur du succès dans la vie et au travail.
The COVID-19 pandemic is a period of extreme uncertainty. In times like these, people have heightened levels of anxiety. They have so many questions to which there are no definite answers. This course examines the causes and symptoms of anxiety. It also explores strategies that can be used to manage and alleviate anxiety.
This Managing Change online training course is designed for supervisors, managers and all employees tasked with managing change. This course outlines the skills required to manage organizational change, specifically Prosci’s change management strategy. By preparing for the upcoming change, you will be able to manage it better and in tangible ways. Once these management processes are set, you can continue to reinforce the change so that it becomes commonplace and part of the organization’s culture.
This Mind Your Mood online training course is designed for anyone wishing to learn more about computerized cognitive behavior. This course will help you better understand yourself, your mood and the things that make your mood better or worse.
This Personal Leadership Power online training course is designed for supervisors and managers looking to develop their leadership skills. This course is designed to help you unleash your leadership potential. You will learn how to take a stand, achieve a goal, and motivate others.
Este curso de formación en línea Poder del liderazgo personal está diseñado para supervisores y gerentes que buscan desarrollar sus habilidades de liderazgo. Este curso está diseñado para ayudarlo a usted a desencadenar su potencial de liderazgo. Usted aprenderá cómo adoptar una postura, alcanzar un objetivo y motivar a otros.
Ce cours de formation en ligne Pouvoir de leadership personnel a été conçu pour les superviseurs et les gestionnaires qui souhaitent développer leurs compétences en matière de leadership. Ce cours est conçu pour vous aider à libérer votre potentiel de leadership. Vous apprendrez à prendre position, atteindre un objectif et motiver les autres.
This course gives you the opportunity to learn how to solve some of your most important business problems using a logical method and supporting techniques. It also introduces the five-step process for solving problems.
This course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.
The secret is really good service is to treat your customer the way you would want to be treated. So, why is it so hard to find in today's world of business? In our new economy, with all the technological tools in our hands, customer service should be easy to deliver.
This Strategies for Achieving Goals online training course is designed for employees looking to set goals. It’s not always necessary to pursue your goals one at a time. There are several approaches you can adopt that encourage the pursuit of multiple goals, making the process more efficient and rewarding. With the right strategies, attitude, and commitment, you can overcome obstacles, and set and achieve goals now as well as years into the future.