Wellness at Work

In this course, you will learn about planning a project, basic design principles and furniture, rooms and space.

Effective leaders know how to develop change-friendly companies.

This course will acquaint you with the dynamics of communication in the workplace and help you develop more effective communication skills. It will also teach you how to handle ethical situations in the workplace.

This course will teach you what you need to know to communicate effectively and show you how to practice, perfect and master these skills.

Le programme examine certains sujets clés tels que la communication efficace, la gestion du stress, l'estime de soi, les compétences des gestionnaires et le développement d'une saine culture en milieu de travail.

This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.

Conquer Your Anxiety is the second in a library of Computerized Cognitive Behavioral Courses (CCBC) created specifically to help you assess and manage your anxiety.

Change can be unsettling but it is constant in today’s world.

Good customer relations are a key success factor in any business. This module will help you discover the advantages to you and your customers of reaching out to each other and communicating openly.

This course provides ideas and exercises designed to help you formulate clear ideas about creating Brand You and about managing your career.

Ce cours fournit des idées et des exercices conçus pour vous aider à formuler des idées claires au sujet de votre profil « Brand You » et à gérer votre carrière.

In this course on Empowerment you will develop the ability to take responsibility and exercise authority in making fast decisions.

Este curso describe cómo planear el proceso de cambio, abordar las fases de transición y asegurar resultados.

This course helps learners identify and avoid burnout, exhaustion and fatigue. Find out how you can recognize and avoid burnout so you can achieve a balance and stay on track.

This course is designed to describe the essentials of managing anger in an appropriate and constructive manner.

This course will teach you different methods of turning a goal into your own, ranging from understanding the nature of doubt, preventing sabotage by the subconscious, to adopting new types of positive behaviors such as role playing.

This course provides you with tools to set and remain committed to your goals. You will learn how to commit your goals to paper, set timelines, and track your progress.

This course is designed to help you unleash your leadership potential. You will learn how to take a stand, achieve a goal, and motivate others.

This course is designed to help participants improve their listening skills through practical exercises and increased awareness of their personal listening styles.

This course will teach you how to use a priority process to achieve meaningful personal and career goals. It also provides numerous techniques and tips that will make priority management a key to successful accomplishments.

This course teaches time and task management skills that will make you more valuable to your company and more productive in your personal life.

L'intelligence émotionnelle est définie comme la capacité de reconnaître et de gérer les émotions, tant en nous-mêmes que chez les autres. Beaucoup de gens croient que l'IE est aussi importante que le QI comme indicateur du succès dans la vie et au travail.

This course will give you an overview of EI and strategies to improve your own emotional intelligence.

Ce cours est conçu pour vous aider à libérer votre potentiel de leadership. Vous apprendrez à prendre position, atteindre un objectif et motiver les autres.

The COVID-19 pandemic is a period of extreme uncertainty. In times like these, people have heightened levels of anxiety. They have so many questions to which there are no definite answers. This course examines the causes and symptoms of anxiety. It also explores strategies that can be used to manage and alleviate anxiety.

Change can be unsettling but it is constant in today’s world.

Mind Your Mood is the first in a library of Computerized Cognitive Behavioral Courses (CCBC) created specifically to help you assess and manage your mood.

4 strategies and 10 tips for negotiating successfully with your customers.

Learn how to provide excellent customer support through live chat, text messaging and email.

Este curso está diseñado para ayudarlo a usted a desencadenar su potencial de liderazgo. Usted aprenderá cómo adoptar una postura, alcanzar un objetivo y motivar a otros. El curso explica de qué manera la mayoría de los líderes se hacen, en vez de nacer como tales, y le enseña a usted a desarrollar su poder de liderazgo personal (PLP). Esto incluye utilizar los cinco principios para incrementar y utilizar PLP de forma efectiva.

Learn about management and leadership, problem-solving and decision-making techniques.

This course gives you the opportunity to learn how to solve some of your most important business problems using a logical method and supporting techniques. It also introduces the five-step process for solving problems.

This course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.

The secret is really good service is to treat your customer the way you would want to be treated. So, why is it so hard to find in today's world of business? In our new economy, with all the technological tools in our hands, customer service should be easy to deliver.

Goal setting with others can strengthen your ability to reach your goals. This course teaches you about the benefits of mutual goal setting. You will learn how to pursue multiple goals, overcome obstacles, and achieve long term goals.

This program addresses key topics including effective communication, coping with stress, self esteem, skills for managers, and building a healthy workplace culture.